Website Maintenance & Support
Your site keeps working. You keep working.
A website isn't something you launch and forget. Content changes. Things break. Speed degrades. We handle all of it so you can focus on running your business — not chasing down your old developer.
Typical response time for support requests
Most content updates and fixes turned around
Mystery invoices — you know what you're paying before we start
What we take off your plate
Content updates
New team member, updated hours, changed services, a new photo — we make the change, test it, and it's done.
Bug fixes & broken things
Form stopped working. Layout broke on mobile. Something looks wrong in Chrome. We investigate and fix it.
Performance monitoring
We keep an eye on your site's load speed and flag anything that's slipping before it becomes a problem.
Security & uptime checks
Regular checks to make sure your site is up, your SSL is current, and nothing has gone quietly wrong.
Analytics review
Monthly summary of what your site is doing — traffic, top pages, where people drop off — in plain language.
Small improvements
A new section here, a better CTA there. Ongoing refinement so your site gets better over time, not worse.
Simple, honest, no retainer traps
Most maintenance contracts lock you into paying for hours you don't use. We don't do that. You pay for what gets done.
We're available by email and respond fast. No ticketing systems, no support queues. You're talking to the same person who built your site.
- 01You reach out with what you needEmail is fine. Describe what's wrong or what you want changed.
- 02We confirm the scope and turnaroundNo surprises — you know what it'll cost and when it'll be done before we start.
- 03We do the work, you review itWe make the change, check it across devices, and send it over for your sign-off.
- 04Done — your site is updatedNo dragging things out. Most updates are done within 48 hours of approval.